Getting Started

Your Journey with North Point Pediatrics

Our Approach to Care

Partnership Philosophy

We look forward to working with you as our partner to provide your child with the best medical care possible. Your insights as a parent, combined with our medical expertise, create the best outcomes for your child’s health and development.

Age Range & Services

We provide comprehensive care for children from newborns to young adults, offering:

  • Well-child checkups and developmental screenings
  • Acute illness and injury care
  • Chronic condition management
  • Behavioral and developmental support
  • Preventive care and health education

Your First Visit What To Expect

Your first visit typically lasts approximately 30 minutes and includes a comprehensive health assessment, discussion of medical history, physical examination, and time to address your questions and concerns. You’ll meet your chosen provider and learn about our approach to your child’s ongoing care.

New Patients

Important Policies

Vaccination Requirements

We follow the American Academy of Pediatrics’ immunization guidelines and require our patients to be vaccinated unless we determine there is a medical contraindication. We highly recommend that your child receives immunizations on a regular schedule. However, if you request an alternate vaccine schedule, we will do our best to work with you within safe parameters.

Communication Preferences
  • Patient Portal: Access our secure online portal for non-urgent messages, prescription refills, form requests, and non-urgent appointment requests.
  • Phone: Call for urgent concerns or same-day sick visits
  • Nurse Line: Available during business hours on the patient portal for non-urgent questions and concerns.
  • Response Times: We do our best to respond as promptly as possible, messages after 3:00 p.m. MAY be addressed the next business day
Insurance & Billing

We accept many insurance plans. Please verify that your insurance is accepted before your first visit. If you don’t see your plan listed under our billing & insurance page please call our office. The managed care market changes rapidly, so coverage questions should be discussed with your insurance company or our staff.

After-Hours Care

If your child has a life-threatening emergencies, call 911 immediately. For non-emergency after-hours medical needs, visit Children’s Healthcare of Atlanta (CHOA) Scottish Rite Emergency Department or CHOA Urgent Care Centers—check www.choa.org for locations and wait times.

Our practice provides 24/7 on-call provider coverage for urgent situations by calling (770) 664-0088. After-hours calls are handled by our answering service and CHOA’s nurse advice line, where experienced pediatric nurses can assist you or escalate your call to our on-call provider if necessary.

Please note that medications and refills are not prescribed outside regular business hours, and our after-hours service is reserved for urgent situations only. Do not use the patient portal for urgent concerns during or after business hours.

When calling after hours, please have ready your child’s name, date of birth, the nature of the issue, and your contact information, and ensure your number is not blocked.

What to Bring to Your First Appointment