Our Pediatric Services
Messages During Office Hours
Medical Advice/Prescription Refills/School Forms
We have a pediatric Registered Nurses and certified Medical Assistants who handle the phone and portal messages, prescription refills and school forms. To free up the phone lines and expedite response times, we have implemented a patient portal. We’d like to encourage you to set up your child’s portal if you haven’t already done so. Please contact the office to get a temporary login and instructions.
Due to the high volume of daily calls, calls received after 3:00pm may be returned the following day.
When to call and leave a message:
- If you need advice for a sick child
- If you’re not sure if your child needs to be seen by a doctor
- If you have questions/concerns about the health of your child
When to send a message via the patient portal:
- To request prescription refills
- To request schools forms
- To request a specialist recommendation/referral
- To request lab/radiology results
- To request PCR Covid 19 results
Medication Refill Request
Medication refills are to be requested through our patient portal. If you have not registered please contact our office to receive a pin# to register. (770) 664-0088.
Newborn & Infant Care
Preparing for your new baby is a very exciting time of your life. The information provided here is designed to help you in these early weeks.
Sick Child Visits
If your child is ill and needs to see a physician, please call as early in the day as possible so we can schedule an appointment to see your child that day. Our phones open at 8:30 am each morning.
Well Child Visits
Well child visits are most important to monitor the growth and development of your child. We recommend scheduling your well child visits 8-10 weeks in advance.
Immunizations
We highly recommend that your child receive immunizations on a regular schedule. These immunizations will keep your child protected against certain childhood diseases.
Common Health Concerns
North Point Pediatrics will provide the best possible health care for your child. We are pleased to offer a few answers for common concerns that may arise that may not necessarily warrant an office visit.
We have provided detailed instructions on how to treat fever, diarrhea, diaper rash, constipation, vomiting, common colds, and other illnesses here on our website.
Safety Tips
The United States Consumer Product Safety Commission is an independent Federal Regulatory Agency working to reduce the risk of injuries and deaths associated with consumer products. Our Safety Tips page relies heavily on the information provided by the Commission.
Expectant Parents
North Point Pediatrics is pleased to offer Prenatal Orientations for expectant parents who are interested in choosing our physicians to provide the best care for their families. These orientations give prospective parents an opportunity to learn more about what is to be expected from our practice.
Ear Piercing
Due to a large number of requests, North Point Pediatrics offers in-office ear piercings by appointment only.
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